Knowmax is a device and gadget platform created to provide support for customers. This system allows customers with various devices to navigate by using the self-service option.
The benefits of Knowmax are:
• It provides a very comprehensive list of all current devices and gadgets in the market
• Customers are able to access the portal for device related enquiries (e.g. How to configure device settings and any other device enquiries)
• The use of a simulator affords customers first -hand experience of devices and gadgets
• Allows customers the ability to push over-the-air (OTA) settings to their devices